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Customer and user resources

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Support - SCIEX Now

Get fast, personalized support through SCIEX Now, your central hub for managing instruments, software, and support—online, anytime. Submit and track support cases, access knowledge resources and training, manage software and licenses, and stay connected with SCIEX support teams through a single, easy‑to‑use dashboard designed to help you resolve issues efficiently and keep work moving.

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Resource library

Find trusted SCIEX knowledge in technical notes, knowledge base articles and SCIEX How solutions, your go-to digital resource for mastering SCIEX technologies and workflows. Explore curated content, filter by resource type, and access reliable guidance designed to support confident decision‑making and efficient problem‑solving.

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Regulatory documents

Access official regulatory and quality documentation with confidence. SCIEX regulatory documents provide the information you need to support compliance, quality assurance, and product use across global markets—helping you locate authoritative, up‑to‑date documentation quickly and reliably.

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