Activating Markerview 1.2.1.1 Software Requires an Activation Key Code, Not a License File


Date: 11/14/2017
Categories: MarkerView Software

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For research use only. Not for use in diagnostic procedures.


Issue Description

When installing MarkerView™ software version 1.2.1.1, a screen appears, asking for an activation key. The screen says, "This application requires an activation key before it can be used."
MarkerView 1.2.1.1 activation key screen


Resolution

To obtain the MarkerView software activation key, follow the instructions in the MarkerView 1.2.1.1 Activation screen. Please send an email to metabolomics@sciex.com and copy the ID in the lower screen into your email message. The MarkerView activation key will be sent back by email and will change depending upon the workstation where it is installed, so if the MarkerView software was recently moved to a new computer, then a new code must be requested from the above email address.