Fast, accurate results are critical in clinical laboratories, and avoiding system downtime is essential. The SCIEX Clinical Service plan helps ensure that your systems are always running at the highest levels of performance with optimal sensitivity and that your results are reliable.
Our specialized medical device engineers understand the challenges you and your lab face. To help you succeed, SCIEX service professionals follow a 4-step medical device training program, and they are certified (and re-certified every 2 years) on SCIEX in vitro diagnostic instruments and all major HPLC systems.
Our specialized team of engineers work with you to ensure that:
The Citrine series systems increase clinical laboratory efficiency and enable the development of large multi-analyte panels with superior speed and performance
The 4500MD series systems are highly sensitive, fast and robust all-purpose clinical mass spectrometry solutions designed for in vitro diagnostic use.
The Jasper system is an FDA Class l and CE-marked in vitro diagnostic HPLC system intended for use with SCIEX medical device mass spectrometers to enable a complete SCIEX solution.
The 3200MD series systems are affordable benchtop clinical mass spectrometry platforms that combine sensitivity and selectivity with ruggedness and reliability to offer unique application versatility.